Everything you need to know about our custom software development services and AI solutions
Getting Started
Everything you need to know to begin your custom software development journey with us
What makes Modtechy different from other development companies?
Modtechy offers 'Silicon Valley expertise at Nairobi rates.' validated by our flagship retail platform, Gwijy, which we provide tailored demonstrations of. . This means you can slash 50% off typical international development rates without sacrificing quality, coupled with native English communication and favorable time zone overlap for seamless global collaboration.
How do I know if my project is a good fit for Modtechy?
We are an ideal partner for businesses seeking custom software solutions. Whether you need a web application, mobile app, AI integration, or legacy system modernization, we can help. Book a free consultation to discuss your specific needs and project scope.
What's your development process like?
We follow a proven 5-stage process: Discovery & Planning → Design & Architecture → Development & Testing → Deployment → Ongoing Support. You'll have regular check-ins, live demos, and full transparency throughout.
How do you ensure project quality?
Our dedication to quality is evident in projects like Gwijy, our enterprise-grade retail platform. We use comprehensive testing protocols, code reviews, automated testing, and follow industry best practices. Every project includes thorough Quality Analysis before deployment.
Can you work with our existing systems?
Absolutely! We specialize in legacy system integration, API development, and data migration. Whether you need to connect to existing databases, third-party services, or modernize old systems, we've got you covered.
What happens after my project launches?
We offer comprehensive post-launch support including bug fixes, security updates, performance monitoring, and feature enhancements. Most clients choose ongoing maintenance packages for continuous optimization and support.
Can you show examples of your work?
Absolutely! Our flagship retail management platform, Gwijy, serves as a powerful demonstration of our enterprise-level custom software development capabilities. While Gwijy will be publicly launched soon, we are happy to provide a private, in-depth demonstration upon request. Beyond Gwijy, our portfolio also encompasses a range of solutions, including robust admin dashboards and user-friendly business websites, all built with a commitment to quality and exceptional user experience.
What if we have a tight deadline?
We can accommodate urgent projects with our expedited service (20-40% premium). We'll assess feasibility during discovery and may suggest phased delivery to meet critical deadlines while maintaining quality standards.
Working Together
How we collaborate with international clients for seamless project delivery
How do you handle time zone differences?
Based in Nairobi (GMT+3), we strategically leverage our time zone for significant overlap with primary markets: 4-6 hours with the US, 2-3 hours with the UK, and effective synchronization with European markets. We ensure regular communication during your business hours and provide daily progress updates.
What's your communication process during projects?
We provide daily progress updates via email/Slack, weekly video calls for detailed reviews, and use project management tools like Jira or Trello for transparency. You'll always know exactly where your project stands.
How do payments work for international clients?
All pricing is in USD, and we facilitate secure payments via Stripe, PayPal, and international wire transfers. Projects are typically structured with milestone-based billing: 25% upfront, 50% at key project milestones, and the final 25% upon completion.
What if we're not satisfied with the work?
Client satisfaction is paramount, with a target NPS score of >8/10. We offer unlimited revisions during development phases and provide a 30-day post-launch period for bug fixes and minor adjustments. Our commitment is to ensure you are completely satisfied with the final deliverables.
Can we scale the team during development?
Yes! We can add specialized contractors (designers, AI specialists, mobile developers) as needed. Our network of vetted professionals allows us to scale teams up or down based on project requirements.
Do you sign NDAs and contracts?
Absolutely! We sign comprehensive NDAs before any project discussions and provide detailed contracts outlining scope, timelines, deliverables, and intellectual property rights. Your ideas and data are completely protected.
How do you handle project changes and scope creep?
We document all requirements during discovery and use a formal change request process for modifications. Minor changes are often accommodated at no cost, while significant scope changes are clearly outlined with time and cost implications.
What project management tools do you use?
We're flexible with tools! We can work with your preferred systems (Jira, Asana, Trello, Notion) or use our standard setup (Clickup + Discord + GitHub). The key is transparency and easy communication.
Pricing & Projects
Transparent pricing information and project investment details
How do you estimate project costs?
We analyze project complexity, required features, technology stack, timeline, and team size. After our discovery session, you'll receive a detailed breakdown of costs, timelines, and deliverables with no hidden fees.
What's included in your pricing?
Our project pricing includes development, comprehensive testing, deployment setup, documentation, team training, and 3-6 months of post-launch support. Additional services like ongoing maintenance are quoted separately.
How long do projects typically take?
Project timelines vary based on complexity: simple web applications typically take 2-4 months, complex platforms 4-8 months, and enterprise solutions 6-12 months. We provide detailed, agreed-upon timelines during our discovery phase, prioritizing on-time delivery.
What's your minimum project size?
We focus on custom software solutions that require comprehensive planning, quality assurance, and robust project management to deliver significant long-term value. For specific project inquiries or smaller needs like ongoing maintenance and consultation, please connect with us for a tailored discussion.
Can you maintain our software long-term?
Yes! We offer tiered maintenance packages — Starter, Professional, and Enterprise — covering bug fixes, security updates, performance monitoring, and feature enhancements. We provide affordable options tailored to your specific needs; please contact us for a detailed quote.
Do you offer hourly rates or only project-based pricing?
We offer both hourly and project-based pricing models. Our hourly rates vary by developer seniority (Junior to Technical Lead/Architect) and project complexity. However, many international clients prefer our project-based pricing for its budget predictability and clear scope delivery.
What factors affect pricing?
Key factors include: project complexity, technology requirements (AI/ML +25-40%), team size, timeline urgency (+20-40% for expedited), integration complexity (+20-30%), and ongoing support level.
Do you offer payment plans?
Yes! Standard milestone payments (25%/50%/25%) or custom payment schedules for larger projects. We can accommodate monthly payments for long-term projects or maintenance contracts.
Technical Capabilities
Our technical expertise and the technologies we use to build your solutions
What technologies do you specialize in?
We specialize in modern web development (Laravel, React, Vue.js, Javascript, PHP, Node.js), mobile apps (React Native, Flutter), desktop applications, and AI integration. We are also adept at adapting to specific project requirements, including those utilizing technologies like Angular, Svelte, C#, Kotlin and more, leveraging our network of trusted specialists to ensure the best fit for your long-term goals.
What AI services do you offer?
Our AI services encompass AI readiness assessments, custom AI solution development (e.g., demand forecasting, quality control AI), existing system AI integration (e.g., CRM enhancements, ERP optimization), and AI strategy consulting. We empower businesses to effectively leverage AI, from chatbots to advanced predictive analytics.
Can you integrate with our current software?
Absolutely! We specialize in API development, third-party integrations, data synchronization, and system interoperability. Whether it's CRM, ERP, or custom databases, we ensure seamless integration.
How do you handle data security?
We implement industry-standard security protocols including encryption, secure authentication, regular security audits, and compliance with GDPR, HIPAA, and other relevant standards based on your industry requirements.
What about hosting and deployment?
We handle complete DevOps including cloud setup (AWS, Google Cloud, Azure), server configuration, automated deployment pipelines, monitoring, and scaling strategies. We can manage infrastructure or transfer to your team.
Do you build mobile apps?
Yes! We develop cross-platform mobile applications using React Native and Flutter, ensuring your app works perfectly on both iOS and Android with a single codebase, reducing development time and costs.
Can you modernize our legacy systems?
Absolutely! We specialize in legacy system modernization including database migration, API development for old systems, gradual system replacement, and maintaining functionality while improving performance and security.
What about e-commerce development?
We build custom e-commerce platforms with AI-powered features like personalized recommendations, inventory management, multi-vendor support, and integration with payment gateways and shipping providers.
More Questions? Let's Talk.
Want to learn more about Modtechy, get a quote, or speak with an expert? Let us know what you're looking for and we'll get back to you right away.